Frequently asked questions

We offer IV drips at home, home nursing, glutathione treatment, injections, catheter insertion and replacement, and wound care and dressings. Every treatment is given in line with a physician's prescription or recommendation.

We serve the Beylikdüzü, Esenyurt, Avcılar and Büyükçekmece districts of Istanbul. If you live outside these districts, give us a call and we'll see together whether we can help.

No. For emergencies such as loss of consciousness, chest pain, severe shortness of breath, signs of a stroke or heavy bleeding, call 112 immediately. Şifa Evde Sağlık is not an ambulance or emergency service.

Call us, message us on WhatsApp, or fill in the form on our Request a Visit page to send a ready-made WhatsApp message.

Within our service areas, we aim to be at your door within 30 minutes of your call. Arrival times depend on traffic and how busy we are, so we'll give you an estimate when you call.

Yes. You can reach us every day of the week, 24 hours a day.

No. We only give medications, IV drips and injections with a physician's prescription or recommendation.

Yes. We use sterile single-use supplies, and used needles and medical waste are collected in line with the regulations.

Treatments are carried out by our experienced healthcare staff.

Prescribed medications are usually obtained from a pharmacy by the patient. On the call we'll confirm what you provide and what we bring.

Fees depend on the type of treatment, how long it takes and your address. Call us or message us on WhatsApp for current information.

We only use the information you share to plan and provide the service you've asked for. See our Privacy page for details.